Contact Us
Help & Info

Frequently Asked Questions

Find answers to common questions about our coffee, beans, events and our space.

— Brewing Moments

Coffee & Brewing

Everything you need to know about our in-house roasted beans, roast profiles, and home brewing advice.

Do you roast your own beans?

How many days should the beans be rested?

Yes we are a micro roastery, located in the heart of Georgetown. We source our own green beans and roast them in our little roaster.

To bring out the ideal profile, the beans should be rested for at least 7-12 days to achieve the optimal flavour.

Do you offer whole beans to take home?

How should I store my beans?

Store in a cool and dry place to make sure beans stay fresh.

Yes, freshly roasted 250g bags are available at our bar and online shop, roasted weekly in small micro-batches for peak flavor. Feel free to contact us if you are looking for bigger bags

Will my beans expire?

No but it is recommended to finish the beans within 3 months. After 3 months, the beans will start to degrade.

What are the roast levels of your beans?

Our beans are light to medium roasted to keep the sweetness and profile of the coffee cherries.

— Working With Us

Pop up, Collaboration
& Events

Details about private events, collaborations, renting cafe space and private bookings.

Can I rent the cafe space for events?

Do you do event pop ups?

Yes we offer our space to host events, workshops etc. Feel free to contact us to inquire about further terms and details.

Yes we offer pop up events for corporate events, private events and more! Feel free to contact us and drop us the details!

Are you open
to brand collaborations

Yes we are happy to discuss about possible brand collaborations, just drop us a message and we can have a chat about it!

— Other frequently asked questions

Cafe space, Location & more

Questions about menu options, parking and more!

Do you provide vegetarian options?

Do you guys host festivities?

Yes, rest easy! We provide vegetarian options for the food on our menu!

Yes we frequently host fun festive community events such as board game nights etc. Follow our Instagram to stay tuned to the latest events that we are hosting!

Is your cafe pet friendly?

Yes we love pets and welcome them with open arms into our cafe space! Be sure to wear pampers beforehand!

Where are the nearest parkings?

There are public street parking nearby our cafe and a multi-storey sheltered parking 2 mins away from our cafe! Check out the parking guide on our Instagram for more info.

Are you guys pork-free?

Yes all of our food on our menu are pork free.

Get in Touch

Still Have Questions?

Our baristas and roasters are always happy to help with catering, dietary details, or bean recommendations.

Find us at
113, Jalan Hutton,
10050 George Town, Pulau Pinang, Malaysia
Contacts
hello@pluseatery.com

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